Access your orders
Click on your profile icon in the top right → Select "Orders" or "Purchase History". Or go to Student Dashboard → "My Orders". You'll see a list of all your course purchases.
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Navigation menu with Orders option
View purchase history, download invoices, and track payment status.
Click on your profile icon in the top right → Select "Orders" or "Purchase History". Or go to Student Dashboard → "My Orders". You'll see a list of all your course purchases.
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Navigation menu with Orders option
The orders page shows: order number, date, course name, amount paid, payment method, and order status (Completed, Pending, Failed). Orders appear newest first.
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Orders list showing multiple purchases
Click on any order to see full details including: itemized list of courses, subtotal, taxes, discounts applied, final total, and transaction ID. This is your proof of purchase.
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Order detail page with full breakdown
On the order detail page, click "Download Invoice" button. You'll get a PDF invoice with your purchase details, perfect for expense reports or record-keeping.
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Download Invoice button and sample PDF
Order status shows: "Completed" (payment successful, course access granted), "Pending" (payment processing), or "Failed" (payment declined - retry needed). Contact support if status doesn't update.
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Order status badges and explanations
If you're unsatisfied within the refund period (usually 7-30 days), click "Request Refund" on the order. Fill out the refund form explaining your reason. Refunds are processed per platform policy.
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Request Refund button and form
Each completed order shows the courses you purchased. Click "Go to Course" to directly access the course content and start learning. All your purchases are also in "My Courses".
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Order with Go to Course buttons
Our support team is here to assist you with any questions.