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Guide

Platform Subscription Plans

Understand platform-level subscriptions and how to manage team billing.

1

Access platform subscriptions

From your team admin dashboard, go to Settings → "Subscription" or "Billing". This shows your current platform plan, features, and billing status.

Screenshot

Platform subscription settings

2

Compare available plans

View all platform plans: Free, Starter, Professional, Enterprise. Compare features like number of courses, team members, storage, analytics, and support levels.

Screenshot

Plan comparison table

3

Upgrade your platform plan

Click "Upgrade" on a higher plan. Review what's included. Enter payment details. Your team immediately gets access to new features. Billing is prorated.

Screenshot

Plan upgrade checkout

4

Manage billing information

Update your billing email, payment method, or billing address. Download past invoices for accounting. Set up automatic billing notifications.

Screenshot

Billing information management

5

Add team seats

Some plans charge per team member. To add seats, click "Add Seats". Enter number needed. See updated pricing before confirming. New members can be invited immediately.

Screenshot

Add team seats interface

6

Downgrade or cancel

To downgrade, select a lower plan. Features above the new plan's limits become read-only. To cancel entirely, export your data first, then click "Cancel Subscription".

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Downgrade warnings and data export

Need more help?

Our support team is here to assist you with any questions.