Help centre

Platform Subscription Plans

Understand platform-level subscriptions and how to manage team billing.

Step 1

Access platform subscriptions

From your team admin dashboard, go to Settings → "Subscription" or "Billing". This shows your current platform plan, features, and billing status.
Step 2

Compare available plans

View all platform plans: Free, Starter, Professional, Enterprise. Compare features like number of courses, team members, storage, analytics, and support levels.
Step 3

Manage billing information

Click "Upgrade" on a higher plan. Review what's included. Enter payment details. Your team immediately gets access to new features. Billing is prorated.
Step 4

Downgrade or cancel

Update your billing email, payment method, or billing address. Download past invoices for accounting. Set up automatic billing notifications.
Step 5

Add team seats

Some plans charge per team member. To add seats, click "Add Seats". Enter number needed. See updated pricing before confirming. New members can be invited immediately.
Step 6

Downgrade or cancel

To downgrade, select a lower plan. Features above the new plan's limits become read-only. To cancel entirely, export your data first, then click "Cancel Subscription".