Access usage dashboard
From Trainer Dashboard, go to "Live Sessions" → "Usage & Billing". See your current period usage, remaining minutes, and billing history.
Understand how live session minutes are calculated and billed.
From Trainer Dashboard, go to "Live Sessions" → "Usage & Billing". See your current period usage, remaining minutes, and billing history.
Billing is based on participant minutes: number of participants × session duration. A 60-minute session with 10 attendees = 600 participant minutes.
Each trainer gets free participant minutes monthly. The usage bar shows how much you've used. Stay within limits for no charges, or upgrade for more capacity.
Click on any session to see detailed usage: start/end times, peak attendees, total participant minutes, and cost. Identify which sessions use the most resources.
Tips to optimize: limit session duration, cap attendees for smaller cohorts, use recordings for replay instead of repeat live sessions. Consider subscription plans for heavy usage.
If you regularly exceed limits, click "Upgrade Plan" to get more participant minutes at better rates. Compare plans to find the best fit for your teaching volume.
Our support team is here to assist you with any questions.