Help centre

Platform Subscription Plans

Understand platform-level subscriptions and how to manage team billing.

  1. 01

    Access platform subscriptions

    From your team admin dashboard, go to Settings → "Subscription" or "Billing". This shows your current platform plan, features, and billing status.

    Access platform subscriptions
  2. 02

    Compare available plans

    View all platform plans: Free, Starter, Professional, Enterprise. Compare features like number of courses, team members, storage, analytics, and support levels.

    Compare available plans
  3. 03

    Manage billing information

    Click "Upgrade" on a higher plan. Review what's included. Enter payment details. Your team immediately gets access to new features. Billing is prorated.

    Manage billing information
  4. 04

    Downgrade or cancel

    Update your billing email, payment method, or billing address. Download past invoices for accounting. Set up automatic billing notifications.

    Downgrade or cancel
  5. 05

    Add team seats

    Some plans charge per team member. To add seats, click "Add Seats". Enter number needed. See updated pricing before confirming. New members can be invited immediately.

    Add team seats
  6. 06

    Downgrade or cancel

    To downgrade, select a lower plan. Features above the new plan's limits become read-only. To cancel entirely, export your data first, then click "Cancel Subscription".

    Downgrade or cancel

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